Todoist - Sync issues across devices – Details zu Vorfällen

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Sync issues across devices

Gelöst
Funktionsfähig
Aufgetreten am vor etwa 2 MonatenDauerte etwa 2 Stunden

Betroffen

Web application & API

Teilausfall aus 7:16 AM zu 9:02 AM, Beeinträchtigte Leistung aus 9:02 AM zu 9:33 AM

Content Sync API

Teilausfall aus 7:16 AM zu 9:02 AM, Funktionsfähig aus 9:02 AM zu 9:33 AM

Website

Teilausfall aus 7:16 AM zu 9:02 AM, Funktionsfähig aus 9:02 AM zu 9:33 AM

Aktualisierung
  • Gelöst
    Gelöst

    A fix has been implemented and should be available in the web app version v8738. If you're experiencing this issue, please log out and back in again on the desktop/web app.

    This issue specifically caused tasks that were reordered on the mobile app and then modified to not sync correctly to the web app. No data was lost; however, if you edited the same task that wasn't syncing on your desktop/web app, the changes made on the mobile device will have taken precedence.

    Sorry again for the inconvenience caused!

  • Identifizierung
    Identifizierung

    We've found the culprit and are preparing a fix. Thank you for your continued patience.

  • Analyse
    Analyse

    We’re currently experiencing issues with syncing tasks across devices. This may affect updates made on iOS, Android, web, or desktop apps not appearing consistently across all platforms. Our team is actively investigating the root cause and working on a solution. We’re very sorry for the inconvenience and appreciate your patience while we get this resolved.