Todoist - Not receiving emails from Todoist – Details zu Vorfällen

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Not receiving emails from Todoist

Gelöst
Betriebsbereit
Aufgetreten am vor etwa 1 JahrDauerte 4 Stunden 18 Minuten

Betroffen

Web application & API

Beeinträchtigte Leistung aus 6:29 AM zu 10:47 AM

Website

Beeinträchtigte Leistung aus 6:29 AM zu 10:47 AM

Aktualisierung
  • Gelöst
    UTC
    Gelöst

    This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused.

  • Überwachung
    UTC
    Überwachung

    We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you!

  • Identifizierung
    UTC
    Identifizierung

    We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience!

  • Update
    UTC
    Update

    We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience!

  • Analyse
    UTC
    Analyse

    We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience.