Todoist Status - Incident history

[2026/03/11] Scheduled Maintenance

Wed, 11 Mar 2026 11:00:00 +0000

Type: Maintenance

Duration: 5 minutes

Affected Components: , ,

Mar 11, 11:00:00 GMT+0
Identified - Scheduled maintenance is planned from 11:00 to 11:05 AM UTC on Wednesday, March 11th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

Mar 11, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 11, 11:05:00 GMT+0
Completed - Maintenance has completed successfully.

[2026/01/17] Scheduled Maintenance

Sat, 17 Jan 2026 09:00:00 +0000

Type: Maintenance

Duration: 46 minutes

Affected Components: , ,

Jan 17, 09:00:00 GMT+0
Identified - Scheduled maintenance is planned from 09:00 to 10:00 AM UTC on Saturday, January 17th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

Jan 17, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 17, 09:46:18 GMT+0
Completed - Maintenance has completed successfully..

Brief scheduled maintance for legacy API endpoints

Mon, 5 Jan 2026 15:30:00 +0000

Type: Maintenance

Duration: 5 minutes

Affected Components:

Jan 5, 15:30:00 GMT+0
Identified - We are planning for a brief scheduled maintenance for legacy API endpoints. This shouldn't affect any active services, but there may be third-party applications that still rely on these endpoints. If you're a third-party developer, and your service is affected by this, please use the [api.todoist.com](http://api.todoist.com) API endpoints going forward. More info over at .

Jan 5, 15:30:01 GMT+0
Identified - Maintenance is now in progress.

Jan 5, 15:34:46 GMT+0
Completed - Maintenance has completed successfully..

The “Forward emails to Todoist” feature is not working at the moment

Sat, 3 Jan 2026 10:06:11 +0000

Type: Incident

Duration: 37 minutes

Affected Components: , , ,

Jan 3, 10:06:11 GMT+0
Investigating - Forwarding emails to Todoist does not currently create a task in Todoist. We are currently investigating the issue and will provide an update here as soon as we have more information. We sincerely apologize for the inconvenience! 🙏.

Jan 3, 10:43:08 GMT+0
Resolved - The issue with email forwarding has now been resolved. Unfortunately, emails sent to Todoist during this time will have to be resent. We sincerely apologize for the inconvenience caused 🙏.

Todoist is down

Sat, 3 Jan 2026 01:50:02 +0000

Type: Incident

Duration: 2 hours and 57 minutes

Affected Components:

Jan 3, 04:47:23 GMT+0
Resolved - The recent service interruption, which was related to a domain change, has been fully resolved. Everything is back up and running smoothly. We appreciate your patience while we got things sorted!.

Jan 3, 01:50:02 GMT+0
Investigating - The Todoist web app is currently experiencing a service interruption. We're working to get everything back up and running as quickly as possible..

[2025/11/29] Scheduled Maintenance

Sat, 29 Nov 2025 09:00:00 +0000

Type: Maintenance

Duration: 5 minutes

Affected Components: , ,

Nov 29, 09:00:00 GMT+0
Identified - Scheduled maintenance is planned from 09:00 to 09:05 AM UTC on Saturday, November 29th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

Nov 29, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 29, 09:05:00 GMT+0
Completed - Maintenance has completed successfully.

Activity log doesn't load

Mon, 24 Nov 2025 10:14:03 +0000

Type: Incident

Duration: 1 hour and 27 minutes

Affected Components: , ,

Nov 24, 10:14:03 GMT+0
Investigating - You may experience an infinite loading screen when trying to access the activity log. We are currently investigating the issue and will provide an update here as soon as we have more information. We apologize for the inconvenience! 🙏.

Nov 24, 11:40:55 GMT+0
Resolved - We implemented a fix and your activity log should load again as expected. Thank you for your patience! .

[2025/11/15] Scheduled Maintenance

Sat, 15 Nov 2025 09:00:00 +0000

Type: Maintenance

Duration: 10 minutes

Affected Components: , ,

Nov 15, 09:00:00 GMT+0
Identified - Scheduled maintenance is planned from 09:00 to 09:10 AM UTC on Saturday, November 15th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

Nov 15, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 15, 09:10:00 GMT+0
Completed - Maintenance has completed successfully.

[2025/10/25] Scheduled Maintenance

Sat, 25 Oct 2025 09:00:00 +0000

Type: Maintenance

Duration: 5 minutes

Affected Components: , ,

Oct 25, 09:00:00 GMT+0
Identified - Scheduled maintenance is planned from 09:00 to 09:05 AM UTC on Saturday, October 25th. This will be followed by another brief downtime lasting 1-2 minutes around 11:00 AM UTC. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

Oct 25, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 25, 09:05:00 GMT+0
Completed - Maintenance has completed successfully.

Server Outage Impacting All Services

Tue, 21 Oct 2025 15:22:24 +0000

Type: Incident

Duration: 29 minutes

Affected Components: , , , , , , ,

Oct 21, 15:22:24 GMT+0
Investigating - Some users have reported not being able to log in or sync their data. We're currently investigating the issue and we'll add an update here as soon as we know more. We sincerely apologize for the inconvenience! 🙏.

Oct 21, 15:51:03 GMT+0
Resolved - We're back 🚀 The issue has been resolved. We sincerely apologize for the turbulence! 🙏 If you are still experiencing issues with Todoist, please submit a ticket via our [contact form](https://todoist.com/contact). .

Todoist is down

Mon, 20 Oct 2025 07:13:15 +0000

Type: Incident

Duration: 16 hours and 15 minutes

Affected Components: , ,

Oct 20, 07:13:15 GMT+0
Investigating - Todoist is currently experiencing a brief outage, which may cause users to encounter issues logging in or syncing their data within the app. Our team is working to find the root cause of this issue. We apologize for the inconvenience!.

Oct 20, 07:27:20 GMT+0
Identified - We have identified that the cause of this incident stems from AWS system issues. Our development team is working on finding a resolution as we speak. We will update you! .

Oct 20, 08:34:26 GMT+0
Identified - We are still continuing to work on a resolution for this incident while monitoring the status update from AWS. We will notify you as soon as we have an update! .

Oct 20, 14:25:26 GMT+0
Monitoring - Although some Todoist services may be operational, we are still encountering ongoing issues. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused..

Oct 20, 09:36:24 GMT+0
Identified - We are still working on a resolution for this incident and are closely monitoring status updates from AWS. We will keep you informed and notify you as soon as new information becomes available..

Oct 20, 10:11:15 GMT+0
Monitoring - We’re seeing signs of improvement, and Todoist appears to be recovering. We will continue to monitor the situation closely and will notify you once the incident has been fully resolved. We sincerely apologize for the inconvenience this has caused..

Oct 20, 20:00:47 GMT+0
Monitoring - We are still encountering ongoing issues stemming from the global AWS outage. We will continue to monitor the situation and update you once the incident is fully resolved. Sorry for the inconvenience caused. .

Oct 20, 22:01:55 GMT+0
Monitoring - We're seeing improved stability now and will continue to monitor the situation. If everything remains stable, we’ll provide another update in about two hours..

Oct 20, 23:28:37 GMT+0
Resolved - Everything’s back to normal! 🎉 We truly appreciate your patience and apologize for any disruption this outage may have caused..

[15/10/2025] Scheduled Maintenance

Wed, 15 Oct 2025 07:00:00 +0000

Type: Maintenance

Duration: 5 minutes

Affected Components: , ,

Oct 15, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 15, 07:05:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 15, 07:00:00 GMT+0
Identified - Scheduled maintenance is planned from 07:00 to 07:05 AM UTC on Wednesday, October 15th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

Data Availability Issue Following a Recent Backend Update

Mon, 13 Oct 2025 17:54:25 +0000

Type: Incident

Duration: 5 hours and 11 minutes

Affected Components: ,

Oct 13, 17:54:25 GMT+0
Investigating - We deployed a recent backend update that did not behave as expected and may have affected some data stored in our production environment. We are currently investigating the scope of the impact, including whether any user accounts or related data were affected. Our engineering team is working to fully understand what happened and to restore normal operations as quickly as possible. We will share additional updates here as soon as we have more information..

Oct 13, 23:05:48 GMT+0
Resolved - We experienced a brief issue that caused some sync operations to fail between **17:09 and 17:33 UTC**. This happened while we were restoring part of our internal analytics system. A temporary fix was applied within 20 minutes, and everything is now working normally. No further action is needed from you. Thank you for your patience while we resolved this issue. 🙏.

Delay in updating or inconsistency in the activity log.

Fri, 3 Oct 2025 10:30:37 +0000

Type: Incident

Duration: 4 hours and 22 minutes

Affected Components: ,

Oct 3, 14:52:59 GMT+0
Resolved - Our developers have resolved the issue with the activity log. Thank you for your patience while we investigated this issue 🙏.

Oct 3, 10:30:37 GMT+0
Investigating - We are currently experiencing an issue with the activity log page. Recent activity updates are delayed or not showing at the moment. You might also notice inconsistencies in the history. We believe there will be no data loss, but our team is working on a solution. We apologize for the inconvenience..

Oct 3, 11:29:01 GMT+0
Identified - We have pinpointed the possible cause of the issue, and plans are in place to release an improvement while monitoring the situation. We will update you again once we confirm that the problem has been resolved. .

[27/09/2025] Scheduled Maintenance

Sat, 27 Sep 2025 09:00:00 +0000

Type: Maintenance

Duration: 4 hours

Affected Components: , ,

Sep 27, 09:00:00 GMT+0
Identified - Scheduled maintenance planned from 09:00 AM UTC on Saturday, September 27th. There will be four separate small downtimes, each lasting around 5 to 7 minutes, spaced within a 30 to 60-minute window. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

Sep 27, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 27, 13:14:49 GMT+0
Completed - Maintenance has completed successfully..

Sync issues across devices

Wed, 24 Sep 2025 19:35:00 +0000

Type: Incident

Duration: 27 minutes

Affected Components: ,

Sep 24, 19:35:00 GMT+0
Investigating - We are currently investigating this incident..

Sep 24, 19:45:00 GMT+0
Resolved - This incident has been resolved..

Changes in shared projects are not synced between accounts

Thu, 11 Sep 2025 19:13:25 +0000

Type: Incident

Duration: 9 hours and 26 minutes

Affected Components: , ,

Sep 11, 20:06:17 GMT+0
Identified - Our developers discovered that the issue was caused by a change we implemented yesterday. We are currently reverting that change to resolve the problem. .

Sep 11, 19:13:25 GMT+0
Investigating - We have identified a syncing issue in shared projects where changes (like adding or completing tasks) do not sync immediately to other collaborators' accounts. These changes only sync after performing a LOLI (Log Out and Log In) or after a long wait. As a result, notifications for task assignments and completions are also not functioning properly, which may cause delays in collaboration. Our team is currently investigating this issue..

Sep 11, 20:09:46 GMT+0
Monitoring - We are currently monitoring the result after reverting the change..

Sep 12, 04:39:01 GMT+0
Resolved - We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏 If you are still experiencing issues with Todoist, please submit a ticket via our [contact form](https://todoist.com/contact). .

[07/09/2025] Scheduled Maintenance

Sun, 7 Sep 2025 09:00:00 +0000

Type: Maintenance

Duration: 20 minutes

Affected Components: , ,

Sep 7, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 7, 09:20:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 7, 09:00:00 GMT+0
Identified - Scheduled maintenance is planned from 09:00 to 09:20 AM UTC on Sunday, September 7th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

Sync issues across devices

Thu, 4 Sep 2025 07:16:37 +0000

Type: Incident

Duration: 2 hours and 17 minutes

Affected Components: , ,

Sep 4, 09:33:35 GMT+0
Resolved - A fix has been implemented and should be available in the web app version **v8738**. If you're experiencing this issue, please log out and back in again on the desktop/web app. This issue specifically caused tasks that were reordered on the mobile app and then modified to not sync correctly to the web app. No data was lost; however, if you edited the same task that wasn't syncing on your desktop/web app, the changes made on the mobile device will have taken precedence. Sorry again for the inconvenience caused!.

Sep 4, 07:16:37 GMT+0
Investigating - We’re currently experiencing issues with syncing tasks across devices. This may affect updates made on iOS, Android, web, or desktop apps not appearing consistently across all platforms. Our team is actively investigating the root cause and working on a solution. We’re very sorry for the inconvenience and appreciate your patience while we get this resolved..

Sep 4, 09:02:24 GMT+0
Identified - We've found the culprit and are preparing a fix. Thank you for your continued patience..

[30/08/2025] Scheduled Maintenance

Sat, 30 Aug 2025 09:00:00 +0000

Type: Maintenance

Duration: 25 minutes

Affected Components: , ,

Aug 30, 09:25:00 GMT+0
Completed - Maintenance has completed successfully. We encountered a difficulty completing the maintenance as planned, and it was completed with a ten-minute delay. We apologize for the inconvenience. .

Aug 30, 09:00:00 GMT+0
Identified - Scheduled maintenance is planned from 09:00 to 09:15 AM UTC on Saturday, August 30th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

Aug 30, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Not receiving emails from Todoist

Mon, 18 Aug 2025 06:29:04 +0000

Type: Incident

Duration: 4 hours and 18 minutes

Affected Components: ,

Aug 18, 10:29:31 GMT+0
Identified - We have identified the issue and are still working on resolving it. We apologize for the inconvenience and thank you for your patience! .

Aug 18, 10:36:40 GMT+0
Monitoring - We implemented a fix and are currently monitoring the results. As soon as we confirm it, we will update you. We apologize for the trouble this has caused you! .

Aug 18, 06:29:04 GMT+0
Investigating - We’re currently experiencing issues with our email service provider. This is currently affecting receiving verification emails, password reset emails, and 2FA recovery codes. Our team is actively investigating and working on a solution. We’re very sorry for the inconvenience and appreciate your patience..

Aug 18, 10:47:28 GMT+0
Resolved - This incident has been resolved. All emails, including signup confirmations, password resets, and task reminders, are now delivering as expected. We apologize for any trouble this may have caused. .

Aug 18, 09:24:15 GMT+0
Investigating - We are still investigating the root cause of the problem and working hard to resolve the incident. We apologize for the inconvenience and appreciate your patience! .

[16/08/2025] Scheduled Maintenance

Sat, 16 Aug 2025 09:00:00 +0000

Type: Maintenance

Duration: 5 minutes

Affected Components: , ,

Aug 16, 09:00:00 GMT+0
Identified - Scheduled maintenance is planned from 09:00 to 09:05 AM UTC on Saturday, August 16th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

Aug 16, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 16, 09:05:00 GMT+0
Completed - Maintenance has completed successfully.

[09/08/2025] Scheduled Maintenance

Sat, 9 Aug 2025 09:00:00 +0000

Type: Maintenance

Duration: 15 minutes

Affected Components: , ,

Aug 9, 09:00:00 GMT+0
Identified - Scheduled maintenance is planned from 09:00 to 09:15 AM UTC on Saturday, August 9th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

Aug 9, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 9, 09:15:00 GMT+0
Completed - Maintenance has completed successfully.

[02/08/2025] Scheduled Maintenance

Sat, 2 Aug 2025 09:00:00 +0000

Type: Maintenance

Duration: 15 minutes

Affected Components: , ,

Aug 2, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 2, 09:00:00 GMT+0
Identified - Scheduled maintenance is planned from 09:00 to 09:15 AM UTC on Saturday, August 2nd. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

Aug 2, 09:15:00 GMT+0
Completed - Maintenance has completed successfully.

[26/07/2025] Scheduled Maintenance

Sat, 26 Jul 2025 09:00:00 +0000

Type: Maintenance

Duration: 30 minutes

Affected Components: , ,

Jul 26, 09:30:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 26, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 26, 09:00:00 GMT+0
Identified - Scheduled maintenance is planned from 09:00 to 09:30 AM UTC on Saturday, July 26th. Todoist API won't be available during this time. We apologize in advance for the inconvenience!.

[12/07/2025] Scheduled Maintenance

Sat, 12 Jul 2025 16:00:00 +0000

Type: Maintenance

Affected Components: , ,

Jul 12, 16:00:00 GMT+0
Completed - Scheduled maintenance is planned from 09:00 to 09:30 AM UTC on Saturday, July 12th. Todoist API won't be available during this time. We apologize in advance for the inconvenience! .

[17/05/2025] Scheduled Maintenance

Sat, 17 May 2025 09:00:00 +0000

Type: Maintenance

Duration: 10 minutes

Affected Components: , , , , , , ,

May 17, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

May 17, 09:10:00 GMT+0
Completed - Maintenance has completed successfully.

May 17, 09:00:00 GMT+0
Identified - On May 17th, between 09:00 and 09:10 AM UTC, we're improving our database. We'll minimize downtime so you can return to using Todoist. Thanks for your patience!.

[26/04/2025] Scheduled Maintenance

Sat, 26 Apr 2025 09:00:00 +0000

Type: Maintenance

Duration: 30 minutes

Affected Components: , , , , , , ,

Apr 26, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 26, 09:00:00 GMT+0
Identified - On April 26th, between 09:00 and 09:30 AM UTC, we're improving our database. We'll minimize downtime so you can return to using Todoist. Thanks for your patience!.

Apr 26, 09:30:00 GMT+0
Completed - Maintenance has completed successfully.

Todoist landing pages are down

Wed, 23 Apr 2025 13:17:08 +0000

Type: Incident

Duration: 1 hour and 11 minutes

Affected Components: , , , , , , ,

Apr 23, 13:17:08 GMT+0
Investigating - The issues affecting our web application, API, todoist.com, and some landing pages have now been resolved. Everything should be loading normally again. Thank you for your patience and understanding!.

Apr 23, 14:28:28 GMT+0
Resolved - The issues affecting our web application, API, todoist.com and some landing pages have now been resolved. Everything should be loading normally again. Thank you for your patience and understanding!.

[23/04/2025] Scheduled Maintenance

Wed, 23 Apr 2025 07:00:00 +0000

Type: Maintenance

Duration: 5 minutes

Affected Components: , , , , , , ,

Apr 23, 07:05:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 23, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 23, 07:00:00 GMT+0
Identified - On April 23rd, between 07:00 and 07:05 AM UTC, we're improving our database. We'll minimize downtime so you can return to using Todoist. Thanks for your patience!.

[19/04/2025] Scheduled Maintenance

Sat, 19 Apr 2025 07:00:00 +0000

Type: Maintenance

Duration: 10 minutes

Affected Components:

Apr 19, 07:10:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 19, 07:00:00 GMT+0
Identified - On Saturday, April 19th, between 07:00 and 07:10 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!.

Apr 19, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Delays with extracting previews from task contents

Tue, 8 Apr 2025 20:43:37 +0000

Type: Incident

Duration: 1 hour and 16 minutes

Affected Components: ,

Apr 8, 20:43:37 GMT+0
Investigating - We are currently experiencing some issues with extracting previews from task contents which can also cause significant delays for tasks created from forwarded emails. The team is working on a solution. We are sorry for the inconvenience..

Apr 8, 21:59:32 GMT+0
Resolved - The issue with extracting previews from task content, also affecting tasks created from forwarded emails, has been resolved. 🙏 We’re very sorry for the inconvenience. If you’re still running into issues, please reach out via our [contact form](https://www.todoist.com/contact) and we’ll assist you right away..

[08/04/2025] Scheduled Maintenance

Tue, 8 Apr 2025 07:00:00 +0000

Type: Maintenance

Duration: 10 minutes

Affected Components: , , , , , , ,

Apr 8, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 8, 07:00:00 GMT+0
Identified - Scheduled maintenance is planned from 07:00 to 07:10 AM UTC on Tuesday, April 8th. We're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We apologize in advance for the inconvenience!.

Apr 8, 07:10:00 GMT+0
Completed - Maintenance has completed successfully.

[05/04/2025] Scheduled Maintenance

Sat, 5 Apr 2025 09:00:00 +0000

Type: Maintenance

Duration: 15 minutes

Affected Components: , , , , , , ,

Apr 5, 09:00:00 GMT+0
Identified - On Saturday, April 5th, between 09:00 and 09:15 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!.

Apr 5, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 5, 09:15:00 GMT+0
Completed - Maintenance has completed successfully.

[29/03/2025] Scheduled Maintenance

Sat, 29 Mar 2025 09:00:00 +0000

Type: Maintenance

Duration: 15 minutes

Affected Components: , , , , , , ,

Mar 29, 09:00:00 GMT+0
Identified - On Saturday, March 29th, between 09:00 and 09:15 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!.

Mar 29, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 29, 09:15:00 GMT+0
Completed - Maintenance has completed successfully.

[22/03/2025] Scheduled Maintenance

Sat, 22 Mar 2025 09:00:00 +0000

Type: Maintenance

Duration: 15 minutes

Affected Components: , , , , , , ,

Mar 22, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 22, 09:00:00 GMT+0
Identified - On Saturday, March 22nd, between 09:00 and 09:15 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!.

Mar 22, 09:15:00 GMT+0
Completed - Maintenance has completed successfully.

[15/03/2025] Scheduled Maintenance

Sat, 15 Mar 2025 09:00:00 +0000

Type: Maintenance

Duration: 15 minutes

Affected Components: , , , , , , ,

Mar 15, 09:15:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 15, 09:00:00 GMT+0
Identified - On Saturday, March 15th, between 09:00 and 09:15 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!.

Mar 15, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

[08/03/2025] Scheduled Maintenance

Sat, 8 Mar 2025 09:00:00 +0000

Type: Maintenance

Duration: 15 minutes

Affected Components: , , , , , , ,

Mar 8, 09:00:00 GMT+0
Identified - On Saturday, March 8th, between 09:00 and 09:15 AM UTC, we're making some improvements to our database. This means you might not be able to access your Todoist account during that time. We'll try to keep the downtime as short as possible so you can get back to using Todoist. Thanks for your patience!.

Mar 8, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 8, 09:15:00 GMT+0
Completed - Maintenance has completed successfully.

Todoist is down

Wed, 5 Feb 2025 20:35:20 +0000

Type: Incident

Affected Components: , , , , , , ,

Feb 5, 20:35:20 GMT+0
Resolved - Todoist experienced a brief outage, which may have caused users to encounter issues logging in or syncing their data within the app. Our team has identified the problem and released a fix. We apologize for the inconvenience! .

Sync error - "Item not found"

Mon, 4 Nov 2024 13:14:09 +0000

Type: Incident

Duration: 4 hours and 4 minutes

Affected Components: , , , , , , ,

Nov 4, 13:14:09 GMT+0
Investigating - We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team..

Nov 4, 15:27:44 GMT+0
Identified - Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!.

Nov 4, 17:18:18 GMT+0
Resolved - The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our [contact form](https://todoist.com/contact)..

500 error - Sync engine is down

Fri, 1 Nov 2024 21:38:55 +0000

Type: Incident

Duration: 38 minutes

Affected Components: ,

Nov 1, 21:38:55 GMT+0
Identified - Users might encounter issues with logging in or syncing their data within the app. Our team has identified the problem and is working on a fix, which should be available soon. In the meantime, we recommend staying logged in until the issue is resolved..

Nov 1, 22:16:38 GMT+0
Resolved - We're back 🚀 The sync and login issue has been resolved. We sincerely apologize for the turbulence! 🙏 If you are still experiencing issues with Todoist, please submit a ticket via our [contact form](https://todoist.com/contact)..

Tasks on the web and desktop apps are showing up as duplicates

Fri, 1 Nov 2024 13:00:00 +0000

Type: Incident

Duration: 1 hour and 51 minutes

Affected Components:

Nov 1, 13:00:00 GMT+0
Identified - A release from earlier today is causing some users to see duplicated tasks. Please refrain from deleting any duplicates; it should be a visual error. We've identified the cause and are rolling out a fix..

Nov 1, 14:15:39 GMT+0
Identified - If you're seeing duplicates, please try logging out and back in again. This should solve the issue. We're still working on a fix to prevent it from happening entirely..

Nov 1, 14:50:45 GMT+0
Resolved - The issue with duplicated tasks has been resolved in app version 7007\. We recommend that users log out and back in to update the app and remove the duplicates. We are sincerely sorry for any disruption caused 🙏.

Routine update affected our sync mechanism

Wed, 30 Oct 2024 16:53:24 +0000

Type: Incident

Duration: 25 minutes

Affected Components: ,

Oct 30, 16:53:24 GMT+0
Identified - We recently identified an issue where a routine update unexpectedly impacted our sync mechanism. Because of that, users may be unable to log in or sync their data inside the app. Our team is actively working to revert this change and ensure a smooth experience for all users. We appreciate your understanding and patience as we address the situation..

Oct 30, 17:18:35 GMT+0
Resolved - We have quickly reverted the change, and users should now be able to log in and sync their data without any issues. We sincerely apologize for any inconvenience this may have caused..

Sorting options and filters automatically reset to previous settings

Wed, 2 Oct 2024 15:38:07 +0000

Type: Incident

Duration: 1 hour and 15 minutes

Affected Components:

Oct 2, 16:53:07 GMT+0
Resolved - Thank you for your patience. The issue of sorting/filtering options getting reset is now resolved. We apologize for any disruption 🙏.

Oct 2, 15:38:07 GMT+0
Identified - We are continuing to work on a fix for this incident..

Log in and sync issues on all platforms

Wed, 28 Aug 2024 08:04:59 +0000

Type: Incident

Duration: 7 hours and 29 minutes

Affected Components: ,

Aug 28, 09:29:02 GMT+0
Monitoring - Logging in and syncing should be stable again. We're working on an additional fix that should prevent this specific issue from happening again. Until that fix has been implemented, we'll keep monitoring. If you're still experiencing issues, please let us know through [todoist.com/contact](http://todoist.com/contact) 🙏.

Aug 28, 15:33:30 GMT+0
Resolved - We're back 🚀 The sync and login issue has been resolved. We sincerely apologize for the turbulence! 🙏 If you are still experiencing issues with Todoist, please submit a ticket via our [contact form](https://todoist.com/contact)..

Aug 28, 08:04:59 GMT+0
Investigating - Some users have reported log in and sync issues on Todoist. Our developers are investigating this issue. We are sincerely sorry for the disruption..

Aug 28, 08:43:01 GMT+0
Identified - Our developers have identified the cause of the issues with logging in and syncing, and they hope to have it resolved soon. We apologize for the disruption 🙏.

Sync errors on item move

Tue, 9 Jul 2024 14:08:00 +0000

Type: Incident

Duration: 1 day, 23 hours and 24 minutes

Affected Components: , , , , , , ,

Jul 9, 14:08:00 GMT+0
Investigating - We've noticed that some users are encountering sync errors like "section not found," "item not found," or "parent not found" when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!.

Jul 10, 15:27:09 GMT+0
Identified - Just wanted to give you a quick update. Our development team has pinpointed the issue and they're hard at work figuring out how to resolve it. We're sorry for any inconvenience this may have caused, but we'll be sure to keep you in the loop with any updates!.

Jul 11, 08:18:39 GMT+0
Monitoring - We have been working diligently to resolve the issues, and we are pleased to report that we are already seeing significant improvements in sync errors. We are closely monitoring the situation, and once everything is completely resolved, rest assured we will notify you promptly! We appreciate your patience!.

Jul 11, 13:31:57 GMT+0
Resolved - We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏 If you are still experiencing issues with Todoist, please submit a ticket via our [contact form](https://todoist.com/contact). .

Sync and login issues on the web app

Tue, 21 May 2024 12:36:58 +0000

Type: Incident

Duration: 52 minutes

Affected Components:

May 21, 12:36:58 GMT+0
Investigating - Some users have reported not being able to log in or sync their data. We're currently investigating the issue and we'll add an update here as soon as we know more. We're sorry for the inconvenience this is causing!.

May 21, 13:28:30 GMT+0
Resolved - We've deployed a fix and can confirm everything is back to normal; you should be able to log in and sync again If you still experience any issues syncing or logging in, please reach out via ..

May 21, 12:51:27 GMT+0
Identified - It looks like something broke in a previous deployment. We're currently fixing the issue. Sorry again for the inconvenience!.

Web application & API – degraded performance

Thu, 25 Apr 2024 17:17:22 +0000

Type: Incident

Duration: 1 day, 21 hours and 2 minutes

Affected Components:

Apr 25, 17:17:22 GMT+0
Investigating - Todoist web application and Todoist API may be experiencing some high response times. This incident was created by an automated monitoring service..

Apr 25, 18:02:23 GMT+0
Resolved - Web application & API is now operational! This update was created by an automated monitoring service..

Web application & API – degraded performance

Wed, 24 Apr 2024 01:02:23 +0000

Type: Incident

Duration: 3 days, 18 hours and 1 minute

Affected Components:

Apr 24, 01:02:23 GMT+0
Investigating - Todoist web application and Todoist API may be experiencing some high response times. This incident was created by an automated monitoring service..

Apr 24, 02:32:23 GMT+0
Resolved - Web application & API is now operational! This update was created by an automated monitoring service..

Web application & API – degraded performance

Mon, 22 Apr 2024 14:02:23 +0000

Type: Incident

Duration: 20 hours and 1 minute

Affected Components:

Apr 22, 14:02:23 GMT+0
Investigating - Todoist web application and Todoist API may be experiencing some high response times. This incident was created by an automated monitoring service..

Apr 22, 14:22:23 GMT+0
Resolved - Web application & API is now operational! This update was created by an automated monitoring service..