Todoist - Sync error - "Item not found" – Hændelsesdetaljer

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Sync error - "Item not found"

Løst
Operationel
Påbegyndt næsten 2 år sidenVarede cirka 4 timer

Påvirket

Web application & API

Begrænset drift fra 1:14 PM til 5:18 PM

Content Sync API

Begrænset drift fra 1:14 PM til 5:18 PM

Website

Operationel fra 1:14 PM til 5:18 PM

Infrastructure

Operationel fra 1:14 PM til 5:18 PM

Service compute environment

Operationel fra 1:14 PM til 5:18 PM

Search infrastructure

Operationel fra 1:14 PM til 5:18 PM

Opdateringer
  • Løst
    UTC
    Løst

    The sync error issue has been resolved, and we sincerely apologize for the inconvenience! 🙏 If you are still experiencing problems, please try logging out and then logging back in, as this should fix the issue. If the problem persists or if you need assistance in resolving it without losing your unsynced changes, please submit a ticket through our contact form.

  • Identificeret
    UTC
    Identificeret

    Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!

  • Undersøger
    UTC
    Undersøger

    We are aware that some users are experiencing sync issues, including the "Item not found" error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.