Todoist - Degraded performance in the web and desktop apps – Podrobnosti o incidentu

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Degraded performance in the web and desktop apps

Vyřešeno
Funkční
Zahájeno před 22 dnyTrvalo 3 dny

Ovlivněno

Web application & API

Snížený výkon z 4:00 PM do 2:59 AM, Funkční z 2:59 AM do 9:38 AM

Content Sync API

Snížený výkon z 4:00 PM do 2:59 AM, Funkční z 2:59 AM do 9:38 AM

Website

Funkční z 4:00 PM do 9:38 AM

Aktualizace
  • Vyřešeno
    UTC
    Vyřešeno

    This incident has now been resolved. Thanks so much for your patience! 🤗

  • Monitorujeme
    UTC
    Monitorujeme

    We've identified the cause of the slow loading, freezing, and sync delays in the web and desktop apps, and a fix has been deployed. Some users may still see lingering effects while things fully settle. If you're affected, logging out and back in should resolve it immediately. We're continuing to monitor and will update here if anything changes 🙏

  • Vyšetřuje se
    UTC
    Vyšetřuje se

    Some users are seeing slow loading, freezing, and sync delays in the web and desktop apps. We're investigating and will update here as we learn more.