Todoist - Changes in shared projects are not synced between accounts – Podrobnosti o incidentu

Inbound email processing Zažívá snížený výkon

Changes in shared projects are not synced between accounts

Vyřešeno
Funkční
Zahájeno před 11 měsíciTrvalo přibližně 9 hodin

Ovlivněno

Web application & API

Částečný výpadek z 7:13 PM do 8:09 PM, Snížený výkon z 8:09 PM do 4:39 AM

Content Sync API

Funkční z 7:13 PM do 4:39 AM

Website

Funkční z 7:13 PM do 4:39 AM

Aktualizace
  • Vyřešeno
    UTC
    Vyřešeno

    We're back 🚀 The sync issue has been resolved. We sincerely apologize for the turbulence! 🙏

    If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Monitorujeme
    UTC
    Monitorujeme

    We are currently monitoring the result after reverting the change.

  • Identifikováno
    UTC
    Identifikováno

    Our developers discovered that the issue was caused by a change we implemented yesterday. We are currently reverting that change to resolve the problem. 

  • Vyšetřuje se
    UTC
    Vyšetřuje se

    We have identified a syncing issue in shared projects where changes (like adding or completing tasks) do not sync immediately to other collaborators' accounts. These changes only sync after performing a LOLI (Log Out and Log In) or after a long wait.

    As a result, notifications for task assignments and completions are also not functioning properly, which may cause delays in collaboration. Our team is currently investigating this issue.