Todoist - Sync issues across devices – Podrobnosti o incidentu

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Sync issues across devices

Vyřešeno
Funkční
Zahájeno před 11 měsíciTrvalo přibližně 2 hodiny

Ovlivněno

Web application & API

Částečný výpadek z 7:16 AM do 9:02 AM, Snížený výkon z 9:02 AM do 9:33 AM

Content Sync API

Částečný výpadek z 7:16 AM do 9:02 AM, Funkční z 9:02 AM do 9:33 AM

Website

Částečný výpadek z 7:16 AM do 9:02 AM, Funkční z 9:02 AM do 9:33 AM

Aktualizace
  • Vyřešeno
    UTC
    Vyřešeno

    A fix has been implemented and should be available in the web app version v8738. If you're experiencing this issue, please log out and back in again on the desktop/web app.

    This issue specifically caused tasks that were reordered on the mobile app and then modified to not sync correctly to the web app. No data was lost; however, if you edited the same task that wasn't syncing on your desktop/web app, the changes made on the mobile device will have taken precedence.

    Sorry again for the inconvenience caused!

  • Identifikováno
    UTC
    Identifikováno

    We've found the culprit and are preparing a fix. Thank you for your continued patience.

  • Vyšetřuje se
    UTC
    Vyšetřuje se

    We’re currently experiencing issues with syncing tasks across devices. This may affect updates made on iOS, Android, web, or desktop apps not appearing consistently across all platforms. Our team is actively investigating the root cause and working on a solution. We’re very sorry for the inconvenience and appreciate your patience while we get this resolved.