Todoist - Sync and login issue – Incident details

All systems operational

Sync and login issue

Resolved
Operational
Started about 5 hours agoLasted about 2 hours

Affected

Web application & API

Major outage from 8:58 AM to 9:17 AM, Operational from 9:17 AM to 10:35 AM

Content Sync API

Major outage from 8:58 AM to 9:17 AM, Operational from 9:17 AM to 10:35 AM

Website

Operational from 8:58 AM to 10:35 AM

Infrastructure

Major outage from 8:58 AM to 9:21 AM, Operational from 9:21 AM to 10:35 AM

Service compute environment

Major outage from 8:58 AM to 9:21 AM, Operational from 9:21 AM to 10:35 AM

Search infrastructure

Major outage from 8:58 AM to 9:21 AM, Operational from 9:21 AM to 10:35 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. We apologize for the inconvenience this has caused!

  • Update
    UTC
    Update

  • Monitoring
    UTC
    Monitoring

    The fix is live. Sync and login should work reliably again. We'll keep monitoring to ensure everything is back to normal.

  • Identified
    UTC
    Identified

    We're currently experiencing an issue that results in syncing and logging in being down. We've identified the issue and are rolling out a fix. We apologize for the disruption.