Todoist - Subscriptions and Billing – Incident details

All systems operational

Subscriptions and Billing

Resolved
Operational
Started 2 days agoLasted about 11 hours

Affected

Web application & API

Degraded performance from 10:49 PM to 9:19 AM

Content Sync API

Degraded performance from 10:49 PM to 9:19 AM

Website

Degraded performance from 10:49 PM to 9:19 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. All payments should go through again as intended.

  • Monitoring
    UTC
    Monitoring

    For approximately 3 hours, the Billing Portal and Stripe services were unavailable due to a production API security key reload. A fix has been applied, and we are monitoring the services.