Todoist - Delays with extracting previews from task contents – Incident details

All systems operational

Delays with extracting previews from task contents

Resolved
Operational
Started over 1 year agoLasted about 1 hour

Affected

Web application & API

Degraded performance from 8:43 PM to 9:59 PM

Content Sync API

Degraded performance from 8:43 PM to 9:59 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue with extracting previews from task content, also affecting tasks created from forwarded emails, has been resolved. 🙏 We’re very sorry for the inconvenience. If you’re still running into issues, please reach out via our contact form and we’ll assist you right away.

  • Investigating
    UTC
    Investigating

    We are currently experiencing some issues with extracting previews from task contents which can also cause significant delays for tasks created from forwarded emails. The team is working on a solution. We are sorry for the inconvenience.