Todoist - Delays with extracting previews from task contents – Incident details

All systems operational

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Delays with extracting previews from task contents

Resolved1 hour 15 minutes

Affected

Web application & API

Degraded performance from 8:43 PM to 9:59 PM

Content Sync API

Degraded performance from 8:43 PM to 9:59 PM

  • ResolvedUTC

    The issue with extracting previews from task content, also affecting tasks created from forwarded emails, has been resolved. 🙏 We’re very sorry for the inconvenience. If you’re still running into issues, please reach out via our contact form and we’ll assist you right away.

  • InvestigatingUTC

    We are currently experiencing some issues with extracting previews from task contents which can also cause significant delays for tasks created from forwarded emails. The team is working on a solution. We are sorry for the inconvenience.