Todoist - 500 error - Sync engine is down – Incident details

Inbound email processing experiencing degraded performance

500 error - Sync engine is down

Resolved
Operational
Started over 1 year agoLasted 38 minutes

Affected

Web application & API

Major outage from 9:38 PM to 10:16 PM

Content Sync API

Major outage from 9:38 PM to 10:16 PM

Updates
  • Resolved
    UTC
    Resolved

    We're back 🚀 The sync and login issue has been resolved. We sincerely apologize for the turbulence! 🙏 If you are still experiencing issues with Todoist, please submit a ticket via our contact form.

  • Identified
    UTC
    Identified

    Users might encounter issues with logging in or syncing their data within the app. Our team has identified the problem and is working on a fix, which should be available soon. In the meantime, we recommend staying logged in until the issue is resolved.