Todoist - Sync and login issues on the web app – Incident details

Sync and login issues on the web app

Resolved
Degraded performance
Started 2 months agoLasted about 1 hour

Affected

Web application & API

Operational from 12:36 PM to 12:51 PM, Degraded performance from 12:51 PM to 1:28 PM

Updates
  • Resolved
    Resolved

    We've deployed a fix and can confirm everything is back to normal; you should be able to log in and sync again

    If you still experience any issues syncing or logging in, please reach out via https://todoist.com/contact.

  • Identified
    Identified

    It looks like something broke in a previous deployment. We're currently fixing the issue. Sorry again for the inconvenience!

  • Investigating
    Investigating

    Some users have reported not being able to log in or sync their data. We're currently investigating the issue and we'll add an update here as soon as we know more. We're sorry for the inconvenience this is causing!